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Privacy Policy

Introduction

Welcome to Kokio Label, a proud Kenyan brand inspired by the vibrant summer Kokio Hibiscus flower. At Kokio Label, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from our store.

Information We Collect

We collect various types of information to enhance your shopping experience and provide better services. This includes:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and other usage statistics.
  • Cookies and Tracking Technologies: Data collected through cookies and similar technologies to improve your browsing experience.

How We Use Your Information

The information we collect is used for the following purposes:

  • To Process Transactions: Your personal information is used to process orders, handle payments, and deliver products to your doorstep.
  • To Improve Our Services: We analyze usage data to enhance our website, products, and customer service.
  • To Communicate with You: We may use your contact information to send you updates on your order, promotional offers, newsletters, and other relevant information.
  • To Enhance Security: Your information helps us detect and prevent fraud and other security issues.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners to fulfill our services:

  • Service Providers: Third-party companies that help us with payment processing, shipping, and other business operations.
  • Legal Requirements: When required by law, we may disclose your information to comply with legal obligations, protect our rights, and ensure the safety of our customers.

Security

We implement a variety of security measures to protect your personal information. Our website uses encryption technology to safeguard your data during transmission. Additionally, we regularly review our security practices to ensure your information is protected.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at kokiolabel@gmail.com. We will respond to your request within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Kokio Label
Call us today: +254 797047425
Email: kokiolabel@gmail.com

Thank you for trusting Kokio Label with your personal information. We are dedicated to providing you with a safe and enjoyable shopping experience.

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